Customer Satisfaction Guarantee

We only stock high quality products and we package them well so we think you will be happy with your purchase. If anything you have bought from us is not up to your expectations you can send it back and we will refund your money right away, no questions asked. We have a 30 day returns and exchanges policy.

We offer free shipping to customers in New Zealand.  Shipping to anywhere in Australia is $10 NZ and it is $20 NZ to ship anywhere else in the world.  All goods are insured from the moment they leave our warehouse. 

We offer free return shipping to customers in New Zealand, international customers have to cover return shipping costs themselves. 

Myescape’s satisfaction guarantee takes all the risk out of shopping. The only condition for returned goods is that the products must be in original condition and packaging.