Privacy Policy - Myescape

Privacy Policy

Privacy Policy

At myescape your privacy is very important to us so we take the maximum precautions to protect your information. We have established and implemented information handling practices that we believe are consistent with the highest standards and best practices of organizations doing business on the Internet.

This privacy policy describes the practices that apply to our site, including, specifically, the information we collect about you, when and how we collect that information and what may happen to that information.

Key points:

  • Firstly myescape will not collect personally identifiable information like your name, e-mail and mailing address and telephone number without your knowledge and permission.
  • Secondly myescape will take reasonable steps to protect the security of the personal information we collect from you.
  • Finally myescape will not disclose your personal information to third parties unless you have authorized us to do so.

Personal Information

Myescape does not collect personal information on the website without your knowledge. Such information is collected only when you knowingly and voluntarily submit it to us.

During the ordering process we do ask you to supply the following: name, billing address, mailing address, email address, telephone number. 

The personal information you submit when placing your order is treated as confidential.  We use this information to process your order and share the information with Visa, Mastercard or PayPal to complete your transaction. We also share your name, mailing address and phone number with the chosen delivery company so your order can be delivered safely. 

After you have purchased the product we send you an email to confirm your purchase and provide you with delivery information. 

We also send the occasional email to let you know when a new product range comes in and to inform you of any promotions we may have.  If you do not wish to hear from us, you can let us know and we can remove you from our mailing list.  You can do this by writing to us at [email protected] or clicking on unsubscribe at the bottom of the myescape email.

We use cookies

Cookies allow myescape to remember you. If we didn't use cookies you would have to enter your details each time you visited. If you really prefer not to use cookies you can set your browser preferences to not accept cookies. Most websites however, including myescape, require cookies to process your orders.

Trends, Tracking and Sharing Information

Myescape uses standard software for monitoring statistical information such as how many visitors we have to our websites and what countries they are coming from. These statistics are viewed on an aggregate basis and help us get general overviews of customer trends.

For our own accounting, administration and marketing purposes we complete regular statistical analysis to find out which products and areas of the site customers are interested in, this helps us to know which products to stock more of in the future.

We do not look at individual customer data. Personal information specific to each person’s sales is treated as strictly confidential and will only be reviewed or examined in the event of a dispute, claim, error or customer request.

Security

In today’s world security issues are at the forefront of our thoughts. We take online shopping and keeping our customers identity safe very seriously.

Myescape uses stringently tested technologies to ensure the security of information transmitted via our website and maintained in our possession. When you place your order "checkout" you will see a lock icon appear on the status bar of your browser. This indicates that the data that is submitted is encrypted while in transit and so cannot be viewed by anyone other than us. In addition, when we receive that data, it is stored on a separate location to the web server so that it can only be accessed by us.

All online purchases take place safely using the latest internet security technology to protect our customers.  We have enlisted the services of RapidSSL to give all our online customers peace of mind.  RapidSSL ensures all communications between our customers and our website are completely private and secure.  Sites secured by RapidSSL provide up to 256 bit encryption thereby offering the highest level of encryption and security possible.

We have chosen to use PayPal as our sole payment gateway - all payments are processed in real time using PayPal.  PayPal is a safe, simple way to send and receive money online; it is one of the world’s safest payment gateways.  PayPal offers a high level of security and never shares your financial information with sellers or retailers.  

Links

Our site may provide links to other sites. When you click on one of these links, you are leaving our site and entering another site that we do not control and for which we cannot be responsible. You should carefully review the privacy statements or policies on any other site that you visit because those privacy statements or policies will apply to your visit to that site and may be very different from our policy.